Support

Support that answers fast

Reach our team by chat or from tickets in your dashboard. We typically reply within 2 hours.

14-day refund policy on every plan.

Why WPhance

Help is never far away

  • Replies in about 2 hours

    Our support team typically replies within 2 hours.

  • Chat with us

    Start a chat when you need an answer now.

  • Tickets in your dashboard

    Open and follow tickets from the same console where you manage your sites.

  • Priority on Elite

    The Elite plan includes priority support for the sites that matter most.

  • Real-time monitoring

    Watch your sites with real-time monitoring and an activity log in the dashboard.

  • Usage alerts

    We notify you at 80% and 95% of your limits, so nothing surprises you.

FAQ

Questions? We've got answers.

Can't find what you're looking for? Our support team typically replies within 2 hours.

How fast does support reply?

Our support team typically replies within 2 hours.

How do I contact support?

Chat with us, or open a ticket from your dashboard. We reply to both.

Do all plans get priority support?

Priority support is included on the Elite plan.

Do you offer refunds?

Yes. Every plan is covered by a 14-day refund policy.

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